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About Contractor Management
Contractors working for David Jones must first be registered in the online Contractor Management System.
The system underscores the David Jones commitment to the health, safety and wellbeing of everyone working for us. It helps us ensure contractor compliance to the Work Health and Safety Act and consolidates all streams of contractor management into one consistent process.
How it works
The Contractor Management System allows contracting companies to self-register by entering their company details and requested documents (including insurances, licences and safety documents) relevant to the work they do for David Jones.
Contractors will next register and book their workers into online inductions they must complete to allow them to access David Jones sites.
The system allows David Jones and its contractors to manage a shared duty of care. Registration is NOT REQUIRED for David Jones employees.
Avetta
Avetta manages the Contractor Management System on behalf of David Jones.
Learn more about Avetta.
The Registration Process
The David Jones Contractor Management process is completed in two parts: company registration and worker induction bookings.
We suggest you read through the steps before you get started, and allow yourself time to source and upload the information about your business and employees who will work for David Jones. A nominated administrator from your business will be required to complete the steps below.
User guides with screenshots can be found on the Help and Resources page.
Let’s get started!
STAGE 1: BUSINESS REGISTRATION (CLICK TO EXPAND +)
Step 1 > Create your supplier profile
Click here to create your supplier profile, username and password and get started.
If your business is already registered in Avetta, go to Step 2.
Step 2 > Connect to David Jones
In the ‘Find Connections’ search field, type David Jones and select Next in the upper right-hand corner.
Step 3 > Service Evaluation
Enter your ABN (if applicable) and complete a quick service evaluation to identify the services your organisation provides.
Select Next in the upper right-hand corner once complete.
Step 4 > Checkout
The cost to join the program is based on the level of compliance required for your business and the type of services your company offers.
Enter your payment details and confirm your payment.
Please note that adding additional clients in the Avetta system may increase your annual membership cost. Any increase will be generated and charged via future invoices.
Step 5 > David Jones Prequalification
Select the Network button in the left-hand menu and get started on the prequalification requirements for David Jones. These may include, but not be limited to:
- Company information and locations
- Safety information
- Subcontractor utilisation
- Insurances
- Licences
Insurances and licenses will be verified by the Avetta team, who will reach out should any corrections be required.
Step 6 > Manual Audit / SMS Review (if required)
Depending on the work your organisation performs (as identified in Step 3), you may be required to complete a SMS review (Manual Audit), which is an independent desktop audit of your Work Health and Safety documents by a qualified WHS professional. The documents you’ll be asked to provide may include, but are not limited to:
- WHS Policy
- Safety Management System
- Safe Work Method Statements/JSA/Safe Work Procedures
- Risk Register
- Training Matrices/Training Needs Analysis
Once complete, select Submit in the top-right corner.
Your manual audit assessment questions and submitted documents will be audited within ten business days of submission. If corrective actions are required for you to meet compliance, you’ll receive an email from our auditors.
You must complete all prequalification requirements for David Jones before your company will be considered compliant.
To reach full compliance to work for David Jones, you must next register your workers.
STAGE 2: WORKER REGISTRATION & INDUCTION BOOKINGS (CLICK TO EXPAND) +
Step 1 > Login to manage workers
From the Connect system, select the Workers tile in the left-hand menu, then select Pegasus Workforce.
If you don’t immediately see the David Jones tile, click on the Add or Remove Portals and select the David Jones tile.
Step 2 > Add workers
Select Manage Roles and then Add New Employee to enter each worker’s details. Use each worker’s personal email address and mobile number, as they will receive important emails regarding expiring competencies and additional tools access.
If your worker already exists, simply click on their profile.
To watch a video showing how to add workers, apply roles and review training, click here.
Step 3 > Select Roles and book training
Select the role(s) that best suit the type of work your worker will be performing for David Jones. Pass through the Course Selector to acknowledge the workers induction requirements and select Submit.
Your role selection will determine the inductions your worker will need to complete.
Step 4 > Pay for registration and training
Worker registration costs $15 + GST per person which includes the management of roles and training, digital access card and first year’s subscription.
Step 5 > Issuance of the Workforce Mobile App
Your worker will be automatically invited to join the Workforce Mobile Application (this may take up to 24 hours after verification). The invitation will be sent via email from Avetta to the email address recorded against the worker’s profile.
The Workforce Mobile Application will contain their digital access card which they must use to gain access to David Jones sites. Workers can also complete their online induction via the app.
For more information regarding the Workforce Mobile App, click here.
Step 6 > Validation of Roles
The role(s) you have selected will appear on your workers profile in a ‘Working Towards’ state. Once you worker successfully completes their induction(s), the status of the role(s) will automatically update too ‘Complete’.
You will be notified via email if anything needs further clarification. Should your worker application be returned, you can view and action rejected applications via your HOME screen > Pending Actions > Returned Applications.
Renewals
For renewing documents in both the Company Prequalification portal or the Supplier (worker) Portal, this video will step you through the process.
It’s important that you keep your company and worker’s details up to date. You’ll be emailed if any documents are expiring so you can update them in the system.
Help and Resources
Click the links below to download the associated PDF as required.
SYSTEM USER GUIDES
- Contractor Management System User Guide – Company Registration
- Contractor Management System User Guide – Employee Registration
HELPFUL RESOURCES
- David Jones Contractor Management Transition Webinar
- Contractor Reference Guide
- Store Locations & Trading Hours/Worksite Information
- First Aid Report Form
- Safe Work Method Statements overview
- Pegasus Safety Management System Knowledge Base
- Onsite Contractor Knowledge Base
This Knowledge Base includes steps to help an administrator check company compliance, search for and edit employees, run reports on competencies or work hours, and create users, among other helpful tips. This process can be completed in Onsite, the software that powers the David Jones Contractor Management System.
The Business Rules specify the requirements of the documents you upload in the system. Ensuring your documents meet these requirements will save time and have you approved faster.
Complete and return this form if you have a new worker who is already registered to a different company in the system, and you need them added to your company. Workers can be removed from your company by an administrator directly in the system. Instructions on how to complete this process are available under the End Employment sub-heading of this page.
CONTRACTOR INDUCTION CONTENT
Please click on the links to download a PDF version of the induction
- General Safety Induction
- General Safety and Cleaning Induction
- General Safety and Construction + Maintenance Induction
- Online Self-Induction – Volunteer and Work Experience
- Online Self-Induction – Food and Beverage
PERMIT FORMS AND PROCEDURES
- Red Tag Permit FORM 05-05-01
- Hot Work Permit FORM 05-04-01
- PRO-05-13-01 Confined Spaces Procedure
- PRO-05-12-01 Hazardous Work & Fire Services Impairment Procedure
- PRO-05-11-01 Hot Work Procedure
- PRO-04-014-01 Working at Heights Procedure
- FORM-05-18-01 Work at Heights Permit
- FORM-04-03-01 Confined Spaces Permit
- FORM 05-01-02 Hazardous Work Permit
- FORM-05-19-01 Work at Height Acknowledgement Template
FREQUENTLY ASKED QUESTIONS
Please click to expand the FAQ below.
Where do I register or login to the David Jones Contractor Management System?
You can find the system by clicking the REGISTER/LOGIN button at the top of this site.
The user guides at the top of the page will help you use the system.
What documents do I need to upload to register my business as a David Jones contractor?
Depending on the work your business does, you’ll need to upload copies of:
- Insurances such as Workers Compensation and Public Liability
- Company Trade Licences
- Safety Management System (SMS) documentation or AS4801 compliance information
How much does it cost to register a business?
The cost to join the program is based on the level of compliance required for your business and the type of services your company offers.
Please note that adding additional clients in the Avetta system may increase your annual membership cost. Any increase will be generated and charged via future invoices.
How do I renew?
The annual subscription fee will be automatically deducted from your account at the time of renewal. If you are required to do an annual assessment, you will be notified to log back into Connect to resubmit.
How can I get a refund?
If you believe you need a refund, follow the instructions here.
Membership and billing
If you have questions about your invoice or membership, click here.
How do I add and manage users?
If you need to add additional users, click here for instruction.
How do I remove a client connection?
If you choose the wrong Whitehaven site or accidently add another client, click here for instructions on how to remove the connection.
How do I book inductions for my workers and what do they cost?
Inductions are booked during the worker registration process, and will depend on the role(s) you select for your worker
Click here to view which induction is required by occupation.
Worker Registration costs $15 + GST per worker annually.
PDFs of the induction content can be found on this page under CONTRACTOR INDUCTION CONTENT.
How long are worker inductions valid for?
Inductions are valid for two years.
Do my subcontractors need to register?
Yes, subcontractors must register in the David Jones Contractor Management System. View the Registration Process for details.
I’m an event space client. Do I need to register?
Event space clients do not need to register.
How is our data protected?
Please refer to the privacy policy.
How do I order a replacement access ID card?
Replacement David Jones access ID cards cost $19 including GST. Please complete the Pegasus Replacement Card Order Form – David Jones and return it to djsafetycompliance@pegasus.net.au to order a replacement card.
Who do I contact if I need help or have questions about David Jones contractor management?
You can contact the Avetta team for help in the system. Visit Contact Us.